Note: We currently only ship to USA, Canada, United Kingdom, Australia and New Zealand. If outside of those countries, you can still:
When can I expect my card?
- U.S. orders: within 6-8 days of ordering.
- U.K. orders: within 5-7 days of ordering.
- Canada, Australia & New Zealand orders: within 15-25 days of ordering.
What should I do if I need a card before then?
Do you ship to Europe?
How much does shipping cost?
- Current rates are available upon checkout
- Express upgrades available at checkout (*no shipping on weekends)
Where are cards shipped from?
- Maryland, USA
- Ohio, USA
- Southampton, U.K.
Will I receive a tracking number?
-
U.K. & Canada Orders: No. We use Royal Mail 2nd Class, no tracking. Tracking # provided for express orders.
-
U.S. Orders. We use USPS tracked package.
Do have a return policy?
- Refunds will be provided for any reason related to dissatisfaction of card content.
Can I cancel my order?
- Yes! Mistakes happen, but please try to notify us within 24 hours.
Disclaimer:
We pride ourselves on establishing a process that strives for high product quality and translation accuracy. However, due to factors such as different dialects, and unknown foods abroad, food translation is not an exact science. We have life-threatening food allergies too and have created our products in good faith to help our community eat safer. Please read our full disclaimer statement.
