Note: We ship worldwide, with customs and duties collected on sales outside of the United Kingdom, United States, Canada, Australia and New Zealand.
When can I expect my card?
- U.S. orders: within 6-8 business days of ordering
- U.K. orders: within 5-7 business days of ordering. Please note UK/EU orders need to order Plastic Cards from our Etsy shop and all Digital Cards can be ordered directly on our website.
- Canada orders: within 10-14 business days.
- Australia & New Zealand orders: within 15-25 business days of ordering
- Global Orders: within 15-25 business days of ordering
What should I do if I need a card before then?
How much does shipping cost?
- Free standard to deliver to: US/UK/CA/AU/NZ/EU
- All other rates available at checkout
- Paid Express and Tracked options available at checkout (*no shipping at weekends)
- For global orders, taxes and duties are collected at checkout
Where are cards shipped from?
- Maryland, USA
- Ohio, USA
- Hampshire, U.K.
- Hertfordshire, U.K.
Will I receive a tracking number?
-
U.K. & Canada Orders: No. We use Royal Mail 2nd Class, no tracking. Tracking # provided for express orders
-
U.S. Orders. We use USPS tracked package
- Global Orders: a tracking number will be provided
Do have a return policy?
- Refunds will be provided for any reason related to dissatisfaction of card content
Can I cancel my order?
- Yes! Mistakes happen, but please try to notify us within 24 hours
Disclaimer:
We pride ourselves on establishing a process that strives for high product quality and translation accuracy. However, due to factors such as different dialects, and unknown foods abroad, food translation is not an exact science. We have life-threatening food allergies too and have created our products in good faith to help our community eat safer. Please read our full disclaimer statement.