Yes, all cards have English on one side, and the language of your choice on the other.

The dimensions of our cards are 3.37 inches (85.6 mm) in width, 2.125 inches (53.98 mm) in height: They are the exact size of a standard credit card.

We own two professional card printers located in the U.S. and two in the U.K. and create our cards with pride in-house. Learn more about our team!

We recommend our customized Multiple Allergy Card where you can list up to 15 allergens on a card. We have over 700 allergens available to choose from.

We highly recommend listing out individual nuts in addition to the term "tree nuts". In some languages, there is no direct translation for the category of "tree nuts", but use a translation similar to dried fruits. For this reason we recommend listing individual tree nuts (e.g. walnut, pecan).

Yes! You can download the Equal Eats App for both.

• iOS Equal Eats App
• Android Equal Eats App

Yes, currently through Apple iOS. Android is coming soon.

Cards ordered through our website are not yet automatically created in the App, and orders placed on the website don’t currently appear in the App. We may add this feature in the future.

You can cancel your subscription at anytime by going into your phone's "app store" and following these instructions.

We have two print centres located in the U.S. (Maryland and Ohio and two located in the U.K. (Southampton and Hertfordshire).

If you are located in the U.S., or U.K., you should receive your order within seven Business days of placing your order.

Canadian orders take 15-25 Business days to arrive.

If ordering from Europe, please use our Etsy site.

We offer several shipping options upon checkout that are adjusted based on your shipping location.

For global orders (non U.S./U.K.) there are additional fees, taxes, and duties based on country agreements and mail providers outside of our control.

Yes, we offer both Express Digital cards and priority shipping for plastic cards.

All of our Preset printable cards (e.g. one allergen like "peanut" or "celiac") will be available to download immediately after purchase from a link sent to you via email.

Our Customized printable cards are created in-house and take 24-48 Business hours to be emailed after ordering.

If you choose "Express" for a Customized printable card, you will receive it within 24 hours via email.

Our Customized printable cards are created in-house and take 24-48 Business hours to be emailed after ordering.

If you choose "Express" for a Customized printable card, you will receive it within 24 hours via email.

Yes, you will receive a PDF file that contains your translation card. It will print the same size as a credit card.

100%. On top of a professional proofreader, we also have 3rd party native speakers review our cards.

We use a professional translation agency to acquire all of our translations. We then use a professional agency to provide proofreading on the translations.

We can provide refunds for any reason you are not satisfied with your card. However, to lower our carbon footprint, we ask that you find a home for cards vs. returning them to us.

We are available to help! We offer an online chat, but we prefer email via support@equaleats.com.

We aim to respond within 24 hours or less.