Lactose Intolerance Translation Card
- Plastic Wallet-Sized Card
- 2-Sides: English & Translated Language
- Professionally Translated & Reviewed
- Appreciated by Restaurants Worldwide
Communicate an Intolerance to Lactose Effectively
An Equal Eats lactose intolerance translation card provides key phrases to help you clearly express your intolerance to lactose to chefs and waitstaff wherever you are in the world.
Share vital info to restaurant staff:
- ๐ฅ Lactose Intolerance Overview
- ๐๏ธ List of Foods Containing Lactose to Avoid
- ๐ซ Warning about Cross Contact
Feel safe and more confident dining out knowing your message will be:
- โ Taken Seriously
- ๐ Understood
- ๐ Appreciated
- Are the cards double sided?
Yes! One side is in English, and the other side is in the language of your choice. - Are your translations accurate?
Translation accuracy is # 1 to us. We have a 3-tiered process that ensures every single card has:
1. Professional translation
2. Expert proofreading
3.Native speaker review - Where do you ship to?
We ship to U.S., U.K., Canada, Australia and New Zealand.
If you are in the EU, you can order printable cards from our website, or plastic cards through ourEtsy store.
- Can I have my own messaging on the card?
Our customized cards allow you to choose up to 15 allergens on a card. However, the accompanying sentences (description, cross-contact statement) cannot be changed.
We have a strict process of consulting with chefs/wait staff to ensure the wording is exactly what they need to hear.
We also have a rigid translation process which makes these changes difficult. - How do I use the card?
Simply hand it over to your wait staff upon ordering.
Sometimes they'll help you find a suitable meal, other times they may bring it to the kitchen to consult with the chef.
Typically, it's much appreciated by the whole restaurant team!
Note: We currently only ship to USA, Canada, United Kingdom, Australia and New Zealand. If outside of those countries, you can still:
- Order printable cards
- Download our app
- Order from our Etsy shop (EU customers only)
When can I expect my card?
- U.S. orders: within 6-8 days of ordering.ย
- U.K. orders: within 5-7 days of ordering.
- Canada, Australia & New Zealand orders: within 15-25 days of ordering.
- Order aย printable cardย forย instantย download.
- Use our app
Do you ship to Europe?
- Yes through our Etsy store
- Alternatively, you can order a printable card.
How much does shipping cost?
- U.K., U.S. Canada, Australia, New Zealand - Free Shipping
- Express upgrades available at checkout (*no shipping on weekends)
Where are cards shipped from?
- Maryland, USA
- Ohio, USA
- Southampton, U.K.
Will I receive a tracking number?
- U.K. & Canada Orders: No. We use Royal Mail 1st Class, no tracking. Tracking # provided for express orders.
- U.S. Orders. We use USPS tracked package.
Do have a return policy?
- Refunds will be provided for any reason related to dissatisfaction of card content.
Can I cancel my order?
- Yes! Mistakes happen, but please try to notify us within 24 hours.
Disclaimer:
We pride ourselvesย on establishing a process that strives for high product quality and translation accuracy. However, due to factors such as different dialects, and unknown foods abroad, food translation is not an exact science. We have life-threatening food allergies too andย have created our products in good faith to help our community eat safer. Please read ourย full disclaimer statement.
